Professional
IT Services
that Grow Your Business
Providing Innovative IT Solutions For Your Organization
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For technical emergency, please call
402-805-8880
You can email us at
help@lucatechnology.com or click below
IT Services You Can Count On
Save time and money while keeping your business safe with trusted managed IT services. Your time is valuable and should be spent on growing your business and helping your customers. When you or your employees are wrestling with IT issues, you’re not spending time on top business priorities. As your IT partner, our goal is to use our deep expertise in a broad range of IT technologies to maintain a reliable, secure, high performance IT environment for you
Our Approach
Businesses choose LUCA for their outsourced IT services because we make it easy.
We are the one-stop shop you need to make IT easy. Our technology solutions drive revenue, reduce risk, and control expenses allowing you to focus on growing your business.
Our support team is fast and heavily focused on resolving the issue from the first call. Not only are our engineers kind and patient, they are also trained to fix the issue the right way the first time so you don’t have to keep calling.
We put a high expectation on creating and maintaining relationships with our clients. When you call LUCA, you’ll always be greeted by a friendly, knowledgeable, and helpful engineer who is dedicated to alleviating your stress and fixing your problems.
Our clients say it best . . .
Local and experienced IT professionals
You’re in the right place
LUCA is more than just a support desk, we are a managed IT service provider offering IT management solutions to help our clients build and grow their businesses
Our Story
Providing Innovative IT Solutions For Your Business
We provide state-of-the-art, cost-effective solutions that allow our clients to adapt to a constantly changing technology environment.
LUCA Technology provides small to mid-sized firms with a reliable, cost-effective way to manage their IT infrastructure. Our support professionals are available 24/7 to ensure mission-critical systems are running smoothly and securely and help our clients better manage associated costs and gain the peace of mind that comes with expert IT management
Whether you are looking to outsource your IT department or need assistance for your existing IT team, you have come to the right place! Rest assured that you have found a Trusted and Reliable Managed IT Services Partner!
Stay Up, Stay Running, Stay Protected
LUCA specializes in IT solutions that monitor your computers and systems 24/7/365. Our proactive management system notifies us when devices in your network experience an issue, backs up your data safely and securely, and prevents cybersecurity problems before they affect your business.
Managed IT Services
With managed IT services from LUCA, you’ll partner with our expert team to tackle IT maintenance and daily service, help you manage servers, networks, and devices, boost productivity, oversee new projects, strategize for the future, and more.
Our managed IT service offerings include preventative care and critical support when you need it most, and all services are customized to fit your business needs and goals.
Security
Preventing cyber threats from accessing your company systems and data starts with end-to-end security. Our IT security specialists will assess your current environment against industry best practices and compliance needs for your business.
We make recommendations for (and help execute) end-user security awareness, training and email phishing testing, next generation endpoint security solutions, and anti-spam & email continuity services.
Backup & Cloud Solutions
With virtualized servers, cloud hosting solutions, and online data storage, LUCA has you covered with complete mobility. We’re here to assist with planning and implementing your data migration, and we’ll work with vendors to keep things secure and running smoothly.
We use industry leading tools that provide custom controls & reporting, to immediately identify an issue and automatically create a support request for our team to address.
Project Management
IT project management services are part of our fixed fee agreements, so our partners are able to plan in advance for upgrades and migrations. This managed IT solution model allows the peaks and valleys of large capital expenses to level out to a more predictable forecast, and also allows for the right work to happen at the right time, instead of being constricted or dictated by a budget cycle..
Strategic Planning
One of the first steps in our partnership engagements is a full assessment of your environment. We evaluate your current IT infrastructure health & risks, equipment life cycles, and IT deficiencies that pose the biggest downtime risk to your organization. Aligning this to your organization’s goals & priorities, we create a comprehensive IT strategy & roadmap that we’ll use for the next 3 years.
Reporting
Every quarter, you’ll get your IT audit report in several key areas: backups, disk space, patch management, uptime, asset overview, and service request summary. Additionally, you’ll see every ticket request and its status. Of course, all of this information is available to you in your support portal, but we provide the report to make it easy to share with others in your organization.